NCM v7.4.0 Hot Fix 1 is Now Available

SolarWinds Network Configuration Manager (NCM) 7.4 Hotfix 1

• http://downloads.solarwinds.com/solarwinds/Release/HotFix/NCM-v7.4.0-HotFix1.zip

Hotfix 1 addresses the following issues:

• You do not receive real-time notification email messages after upgrading.
• Your real-time notification rules no longer work.

Hotfix 1 modifies the following files on the SolarWinds NCM server:

• %ProgramFiles%\SolarWinds\Orion\NCM\SolarWinds.Cirrus.BusinessLayer.dll
• %ProgramFiles%\SolarWinds\Orion\Information Service\3.0\SolarWinds.Cirrus.BusinessLayer.dll

Notes:

• Hotfix 1 requires SolarWinds NCM 7.4.
• Install this hotfix on your primary NCM server and any NCM additional pollers.

To install Hotfix 1:

1. Log on to the SolarWinds server hosting your NCM installation as an administrator.
2. Use the Orion Service Manager to stop all SolarWinds services as follows:
   1. Start the Orion Service Manager in your SolarWinds Orion program folder (SolarWinds Orion > Advanced Features > Orion Service Manager).
   2. Click "Shutdown Everything".
3. Make a backup of the following files:
   • %ProgramFiles%\SolarWinds\Orion\NCM\SolarWinds.Cirrus.BusinessLayer.dll
   • %ProgramFiles%\SolarWinds\Orion\Information Service\3.0\SolarWinds.Cirrus.BusinessLayer.dll
4. Extract and copy SolarWinds.Cirrus.BusinessLayer.dll from the Hotfix archive to the following locations:
   • %ProgramFiles%\SolarWinds\Orion\NCM
   • %ProgramFiles%\SolarWinds\Orion\Information Service\3.0
5. In the Orion Service Manager, click "Start Everything".

You should now receive real-time notification email messages and the real-time notification rules work as expected.

To rollback Hotfix 1:

1. Use the Orion Service Manager to stop all SolarWinds services as follows:
   1. Start the Orion Service Manager in your SolarWinds Orion program folder (SolarWinds Orion > Advanced Features > Orion Service Manager).
   2. Click "Shutdown Everything".
2. Replace the following files with the backups you created:
   • %ProgramFiles%\SolarWinds\Orion\NCM\SolarWinds.Cirrus.BusinessLayer.dll
   • %ProgramFiles%\SolarWinds\Orion\Information Service\3.0\SolarWinds.Cirrus.BusinessLayer.dll
3. In the Orion Service Manager, click "Start Everything".