Hello folks- we are trying to get our nightly config backup working, but we're running into some difficulties. We're running NCM v7.4.1. In the report, the three main problems we're getting back seem to be:
ERROR: Cannot download Startup config : Cannot Log into Device : bad password.
ERROR: Cannot download Running config : Connection Refused
ERROR: Cannot download Running config : Connectivity issues, discarding configuration (or configuration is too short).
The main problem seems to be the connection being refused. We have two NCM profiles, Telnet & SSH- both of which have the same login credentials. I can log on to the switches just fine from Putty using the same credentials in the NCM profiles, and if I go to the node page in SolarWinds I'm able to download both the running and startup configs no issue... We have around 800+ switches managed, and on the report from last night we're getting about 300 back with errors. I've been searching around and it seems there's a lot of people with this problem but not a very specific solution... Could it just be trying to download too many configs at once? If that might be the case it would make sense to me to have different network areas run the config backup at seperate times to avoid congestion. Does anyone have any suggestions on what route I should take? I can provide additional details/screenshots as well. Thanks in advance
Here's a screenshot of our config settings:
