Hi there -- we run a simple SQL query to identify failed NCM config download jobs:
SELECT *
FROM NCM_Audit
WHERE Type = 'Failed' AND
(NCM_Audit.DateTime > DATEADD(day,-1,getdate()))
Order By NCM_Audit.DateTime DESC
In most cases the details field identifies the device by IP and we can follow up:
| ID | UserName | ModuleName | Type | Action | Details | DateTime |
| 09724A50-66C5-401A-BA84-2E8C44BD11DB | NightlyBackupFHAv1 | JobsAudit | Failed | Download Config requested by job | Connection Refused by x.x.x.x | 2016-11-23 02:53:41.847 |
| 9B794802-BFE4-4264-871D-BEB7E77889EF | NightlyBackupFHAv1 | JobsAudit | Failed | Download Config requested by job | Connection Refused by x.x.x.x | 2016-11-23 02:46:40.030 |
When we get an "Unable to Log into Router : Timeout" message there is no IP and it makes tracking down the device challenging:
| 35EEB4A3-7426-43A4-A511-484CEB203AA2 | NightlyBackupFHAv1 | JobsAudit | Failed | Download Config requested by job | Unable to Log into Router : Timeout | 2016-11-23 02:32:37.310 |
| 78253405-5B7A-4062-A74D-315D007C1506 | NightlyBackupFHAv1 | JobsAudit | Failed | Download Config requested by job | Unable to Log into Router : Timeout | 2016-11-23 02:32:37.283 |
We could modify the job to email results but I was wondering if anyone had an idea(s) on how to improve the query to include the machine name and IP? I have tried to join the NCM_Audit.ID field to other tables but have not had success getting the information needed (I believe the query is fine but don't know enough about the db schema)
Thanks all