It appears SolarWinds Orion NCM 7.0.2 cannot cope with presence of “Authorized users please note:” in Cisco banner.
Has anyone diagnosed and resolved this issue?
| Session-Trace |
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[6/27/2014 9:48:22 PM] -----------------NCM 7.0.2 ------------------- [6/27/2014 9:48:22 PM] UseCustomMorePromptBehaviour: False [6/27/2014 9:48:22 PM] Login Attempts: 1 [6/27/2014 9:48:22 PM] Custom UserName Prompt: [6/27/2014 9:48:22 PM] Device Template: Cisco IOS-1.3.6.1.4.1.9.ConfigMgmt-Commands [6/27/2014 9:48:22 PM] System Name: ISR-01 [6/27/2014 9:48:22 PM] System Description: Cisco IOS Software, 2800 Software (C2800NM-ADVENTERPRISEK9-M), Version 12.4(24)T1, RELEASE SOFTWARE (fc3) Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2009 by Cisco Systems, Inc. Compiled Fri 19-Jun-09 15:13 by prod_rel_team [6/27/2014 9:48:22 PM] System OID: 1.3.6.1.4.1.9.1.578 [6/27/2014 9:48:22 PM] OS Image: C2800NM-ADVENTERPRISEK9-M [6/27/2014 9:48:22 PM] OS Version: 12.4(24)T1, RELEASE SOFTWARE (fc3)
[6/27/2014 9:48:22 PM] Menu-Based mode=False [6/27/2014 9:48:22 PM] FreezeLoginForPreCommands mode= False [6/27/2014 9:48:22 PM] -->StateChange: Connecting to server<--
[6/27/2014 9:48:22 PM] TimerTick: mstrData=<> State=1 - Connecting to server [6/27/2014 9:48:22 PM] Pending Disconnect = False [6/27/2014 9:48:22 PM] TimerState not Idle, Leaving. [6/27/2014 9:48:23 PM] Got HostFingerPrint: XXXXX [6/27/2014 9:48:23 PM] SWTelnet9 Crypto Information Begin [6/27/2014 9:48:23 PM] Protocol = SSH2 [6/27/2014 9:48:23 PM] RemoteName = SSH-1.99-Cisco-1.25 [6/27/2014 9:48:23 PM] SCcipher = aes128-cbc [6/27/2014 9:48:23 PM] CSCipher = aes128-cbc [6/27/2014 9:48:23 PM] Keys = ssh-rsa [6/27/2014 9:48:23 PM] SWTelnet9 Crypto Information End [6/27/2014 9:48:23 PM] Banner received [6/27/2014 9:48:23 PM] -->StateChange: Connected to server - idle<--
[6/27/2014 9:48:23 PM] Solarwinds.Net SWTelnet9 Version 9.0.27 [6/27/2014 9:48:23 PM] Connected! [6/27/2014 9:48:23 PM] --> C [6/27/2014 9:48:23 PM] --> ********************************************************************************* This device is provided for authorized users only. Access without ** authorization is a criminal offense. ** ** WARNING !! It is also a criminal offense to: ** 1. Obtain access to data without authority. ** 2. Damage, delete, alter or insert data without authority. ********************************************************************************* Authorized users please note: 1. It is your responsibility to follow legislated rules governed by XXXXX. Failure to meet these rules will result in immediate action. 2. All activities taking place on this device are monitored and recorded.================================================================================ [6/27/2014 9:48:23 PM] ProcessLogin State: 0 [6/27/2014 9:48:23 PM] --> C [6/27/2014 9:48:23 PM] --> [6/27/2014 9:48:23 PM] --> ISR-01 Router [6/27/2014 9:48:23 PM] --> """"""""""""""""""""""""""""""""""""""""""" [6/27/2014 9:48:23 PM] --> ******************************************************************************** [6/27/2014 9:48:23 PM] --> * ISR-01: is provided for authorized users only. Access without * [6/27/2014 9:48:23 PM] --> * authorization is a criminal offence. * [6/27/2014 9:48:23 PM] --> * * [6/27/2014 9:48:23 PM] --> * WARNING !! It is also a criminal offence to: * [6/27/2014 9:48:23 PM] --> * 1. Obtain access to data without authority. * [6/27/2014 9:48:23 PM] --> * 2. Damage, delete, alter or insert data without authority. * [6/27/2014 9:48:23 PM] --> ******************************************************************************** [6/27/2014 9:48:23 PM] --> Authorized users please note: [6/27/2014 9:48:23 PM] --> 1. It is your responsibility to follow legislated rules governed by XXXXX. [6/27/2014 9:48:23 PM] --> Failure to meet these rules will result in immediate action. [6/27/2014 9:48:23 PM] --> 2. All activities taking place on this device are monitored a [6/27/2014 9:48:23 PM] ProcessLogin State: 0 [6/27/2014 9:48:23 PM] UserName Prompt detected: Authorized users please note: [6/27/2014 9:48:23 PM] Send user name [6/27/2014 9:48:23 PM] <-- XXX_XXX
[6/27/2014 9:48:23 PM] --> nd recorded. [6/27/2014 9:48:23 PM] --> ================================================================================ [6/27/2014 9:48:23 PM] --> [6/27/2014 9:48:23 PM] ProcessLogin State: 2 [6/27/2014 9:48:23 PM] --> C [6/27/2014 9:48:23 PM] --> !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! [6/27/2014 9:48:23 PM] --> ! WARNING: All changes are logged and must be cleared through ! [6/27/2014 9:48:23 PM] --> ! Network Engineering Services and Change Control Review Board. ! [6/27/2014 9:48:23 PM] --> ! Failure to do so can result in immediate termination. ! [6/27/2014 9:48:23 PM] --> !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! [6/27/2014 9:48:23 PM] --> [6/27/2014 9:48:23 PM] --> ISR-01# [6/27/2014 9:48:23 PM] ProcessLogin State: 2 [6/27/2014 9:48:23 PM] --->X [6/27/2014 9:48:23 PM] ProcessLogin State: 2 [6/27/2014 9:48:23 PM] --->XX_XXX [6/27/2014 9:48:23 PM] ProcessLogin State: 2 [6/27/2014 9:48:23 PM] --> [6/27/2014 9:48:23 PM] --> [6/27/2014 9:48:23 PM] ProcessLogin State: 2 [6/27/2014 9:48:23 PM] --> Translating "XXX_XXX" [6/27/2014 9:48:23 PM] --> [6/27/2014 9:48:23 PM] --> Translating "XXX_XXX" [6/27/2014 9:48:23 PM] --> [6/27/2014 9:48:23 PM] --> % Bad IP address or host name [6/27/2014 9:48:23 PM] --> % Unknown command or computer name, or unable to find computer address [6/27/2014 9:48:23 PM] --> ISR-01# [6/27/2014 9:48:23 PM] ProcessLogin State: 2 [6/27/2014 9:48:24 PM] TimerTick: mstrData=<ISR-01#> State=3 - Connected to server - idle [6/27/2014 9:48:24 PM] Pending Disconnect = False [6/27/2014 9:48:26 PM] TimerTick: mstrData=<ISR-01#> State=3 - Connected to server - idle [6/27/2014 9:48:26 PM] Pending Disconnect = False [6/27/2014 9:48:28 PM] TimerTick: mstrData=<ISR-01#> State=3 - Connected to server - idle [6/27/2014 9:48:28 PM] Pending Disconnect = False [6/27/2014 9:48:28 PM] Pre-Commands: Waiting more than 3 seconds for response start sending pre-command if any... [6/27/2014 9:48:30 PM] TimerTick: mstrData=<ISR-01#> State=3 - Connected to server - idle [6/27/2014 9:48:30 PM] Pending Disconnect = False [6/27/2014 9:48:30 PM] Pre-Commands: Waiting more than 3 seconds for response start sending pre-command if any... [6/27/2014 9:48:32 PM] TimerTick: mstrData=<ISR-01#> State=3 - Connected to server - idle [6/27/2014 9:48:32 PM] Pending Disconnect = False [6/27/2014 9:48:32 PM] Pre-Commands: Waiting more than 3 seconds for response start sending pre-command if any... [6/27/2014 9:48:34 PM] TimerTick: mstrData=<ISR-01#> State=3 - Connected to server - idle [6/27/2014 9:48:34 PM] Pending Disconnect = False [6/27/2014 9:48:34 PM] Pre-Commands: Waiting more than 3 seconds for response start sending pre-command if any... [6/27/2014 9:48:36 PM] TimerTick: mstrData=<ISR-01#> State=3 - Connected to server - idle [6/27/2014 9:48:36 PM] Pending Disconnect = False [6/27/2014 9:48:36 PM] Pre-Commands: Waiting more than 3 seconds for response start sending pre-command if any... [6/27/2014 9:48:38 PM] TimerTick: mstrData=<ISR-01#> State=3 - Connected to server - idle [6/27/2014 9:48:38 PM] Pending Disconnect = False [6/27/2014 9:48:38 PM] Pre-Commands: Waiting more than 3 seconds for response start sending pre-command if any... [6/27/2014 9:48:40 PM] TimerTick: mstrData=<ISR-01#> State=3 - Connected to server - idle [6/27/2014 9:48:40 PM] Pending Disconnect = False [6/27/2014 9:48:40 PM] Pre-Commands: Waiting more than 3 seconds for response start sending pre-command if any... [6/27/2014 9:48:40 PM] TimerTick: Login Timeout [6/27/2014 9:48:40 PM] Disconnected - From: XXXXXX |